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FEES & BILLING

Fees & Billing

The Family & The Diabetic GP Clinic is a private billing practice and fees are payable at the time of consultation. 
Below is a list of fees that will be charged by the independent GPs for their most common services. 

Fees vary according to the nature and length of consultation or procedures performed.  For a more comprehensive list of fees or to check if you qualify for a Health Care Plan, please contact us for more information. Our reception staff are happy to discuss all fees and our billing policy.  


 
DOCTOR'S FEES

 The GPs are independent doctors who work from our rooms.  Doctor's fees are charged at the Practitioner's discretion.

 

The above fee structure applies to TELEHEALTH APPOINTMENTS.  Rebates vary depending on eligibility and length of appt.

SATURDAY CONSULTS will attract a $95.00 consultation fee.  There is no Bulk Billing of ANY appointments on Saturdays.

FAILURE TO ATTEND OR LATE CANCELLATIONS will attract a $40 fee.

 

*Discount Fee is at the discretion of the doctor & may apply applies to the holder of a Pensioner Concession Card, Health Care Card or a child under the age of 8. 

PLEASE NOTE 
Out of pocket expenses will be incurred for consumables and/or procedures and have no rebate through Medicare.


Skin excisions attract an additional out of pocket procedure fee. Private fees apply for Skin Cancer Checks with a rebate.
 


BULK BILLING - Please note that there are no bulk-billed appointments on Saturday.

 

Bulk Billing means the Doctor will only receive the applicable Medicare rebate amount.  You will have no out-of-pocket expense. 

 

We no longer bulk-bill childhood immunisations or Mental Health Care Plans/Reviews.

ONLY the following appointments will be bulk billed :

Chronic Illness Care Plan Appointments (annually) & Review appointments (quarterly).    

- Doctor consults for the holder of a gold DVA card.

- Doctor consults for First Nations Peoples* registered for MyMedicare at our clinic.                      

*Please note, Procedures and Saturday consults will not be bulk billed for First Nations Peoples.  There will be out-of-pocket costs for procedures and Saturday consults even for First Nations Peoples.


PLEASE NOTE 
Out of pocket expenses will be incurred for consumables and have no rebate through Medicare. 


Patients should make an enquiry with their private health fund as to available private health insurance rebates.

Our reception staff are happy to discuss all fees and our billing policy or to check if you qualify for a Health Care Plan.

CANCELLATION AND FAILURE TO ATTEND POLICY

We understand that unplanned issues can arise, and you may need to cancel an appointment. If this occurs, we kindly ask that scheduled appointments be cancelled at least 24 hours in advance. We will happily reschedule you for another time. That way, we can offer the appointment time to someone else, meaning everyone gets to see a doctor. When a patient does not show for their scheduled appointment, other patients lose the opportunity to be seen. 

Unfortunately, patients who do not attend their appointment will be required to pay a cancellation fee of $40. This cancellation fee is to be paid before your next appointment and there is no rebate available from Medicare.

 

Thank you for your understanding and cooperation with this policy. It enables us to better serve the needs of all patients. 

Download a copy of the Cancellation and Failure to Attend Policy here.

NEW PATIENT DETAILS FORM

New Patient Details Form

We understand your time is valuable.

Print and complete the new patient details form by clicking here, bring it with you to your first consultation and one of our friendly receptionists will add you directly into the system. Otherwise, a copy of this will be sent to you from our HOTDOCS booking system if you book your first appointment online.  For details about our privacy policy and how we keep your personal details personal, view our section on Privacy.

SCRIPT REPEATS

Script Repeats

THIS SERVICE IS ONLY AVAILABLE FOR THE FAMILY & THE DIABETIC GP CLINIC PATIENTS AND WHERE THE ORIGINAL SCRIPT WAS PROVIDED BY ONE OF OUR GPS AND THE PATIENT HAS BEEN SEEN BY A GP AT THE CLINIC WITHIN THE PAST 3 – 6 MONTHS.

Please understand:

  1. Doctors require 48 hours notice to process a repeat prescription request.

  2. If you require the script sooner, please make appointment with a Doctor. An option may be to visit us for a short consultation. To make an appointment you can phone us on 47240 700.

  3. The fee for a repeat prescription is $30.00. There are a number of clinical and administrative steps required for a repeat prescription. The fee is in recognition of this and is not refundable. 

  4. A repeat prescription request does not guarantee that a script will be written for you.

  5. All requests are considered by a Doctor and a decision is then made as to whether this repeat request is appropriate for your health care needs.

  6. After consideration of your request one of our staff will contact you to advise -

    a. if YES - we are able to provide the repeat prescription and you will be required to provide credit card details for payment

    b. If NO - we are unable to provide the repeat prescription and organise an appointment for you.

  7. Repeat prescriptions for Schedule 8 drugs, anti-depressants and anti-anxiety medication will not be provided using this service.

  8. There are some delivery risks in using electronic mail with there being the risk of interception by third parties or non-receipt or delayed receipt of the message

  9. Computer viruses, and similar damaging items, can be transmitted through emails. The Family & The Diabetic GP Clinic uses virus scanning software to reduce these risks and ask that you do the same. However, it is not possible to completely eliminate the risk of introducing viruses.

  10. By communicating electronically with The Family & The Diabetic GP Clinic, I release the Practice from all claims, losses, expenses and liabilities caused by any of the risks referred to in 7 & 8 and arising directly or indirectly out of that communication.

By submitting the request form below you agree to the above terms.

Should you have any further questions please click here to contact us. 

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